Investigative journalist Daniel Amram released a detailed report alleging that Arkia CEO Oz Berlitz systematically sells tickets for flights that are not intended to depart on time, and then delays passengers for hours without providing updates or care. The report cites hundreds of testimonies and legal claims against the company. Arkia has not responded to requests for comment. The full investigation is expected to be published soon.
Investigative journalist Daniel Amram published a detailed report on Wednesday accusing Arkia CEO Oz Berlitz of systematically misleading passengers by selling tickets for flights that are not intended to depart on time, and then delaying them for hours or days without providing adequate care. The report, based on hundreds of testimonies and legal claims, alleges that the company's practice is intentional and aimed at maximizing profit, treating passengers as a 'nuisance'.
The Zioneer previously reported on July 20 that dozens of Israeli passengers were stranded at John F. Kennedy International Airport for over 17 hours on Arkia flight IZ 996, which was repeatedly delayed without explanation. That incident is cited in the investigation as part of a broader pattern.
Arkia has not responded to Amram's findings. The full investigation, which includes additional evidence and testimonies, is expected to be published in the coming days. The allegations remain unverified by independent sources.
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