MK Merav Cohen announced that the Knesset gave final approval to an amendment to the Consumer Protection Law, requiring businesses to record telephone transactions exceeding NIS 750 and provide the recording free of charge to the consumer upon request, to prevent unfulfilled promises.
The Knesset on Friday gave final approval to an amendment to the Consumer Protection Law, sponsored by MK Merav Cohen (Yesh Atid). The amendment requires businesses to record all telephone transactions exceeding NIS 750 and make the recording available to the consumer free of charge upon request. Cohen said the measure is intended to prevent situations where businesses make promises over the phone that they do not fulfill. The amendment now awaits publication in the Official Gazette and will take effect 30 days later.
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